Privacy Policy
Effective Date: 24 May 2025
Your privacy matters to us. This policy explains what we collect, how we use it, and your rights. We follow the rules of the General Data Protection Regulation (GDPR), so your data is handled with care and transparency.
1. Who We Are
Hi! We’re AvoMap — a tool for creating smooth map-based videos. When it comes to your personal data, we’re the "controller" under GDPR.
Have questions? Reach us anytime at hello@avomap.com.
2. What We Collect
Here’s the kind of information we collect when you use AvoMap:
- Basic info: Your name, email address, and login credentials
- Usage details: How you use the platform, IP address, device info, and your activity (like making a video)
- Payment data: Handled securely by our payment provider — we don’t store your card details
- Cookies: Used for functionality, analytics, and improving the app. You can manage them anytime
3. Why We Use Your Data
We only use your data when we have a valid reason:
- To run the platform and let you make videos – contractual need
- To send important emails – legitimate interest
- To email you with tips or updates – with your consent
- To keep AvoMap safe and fair – legitimate interest
- To comply with the law – legal obligation
You can change your mind about marketing emails anytime by clicking "unsubscribe" or emailing us directly.
4. How We Use Your Info
- To create and manage your account
- To handle purchases and credits
- To render and store your videos (temporarily)
- To send reminders when videos are about to expire
- To troubleshoot issues and improve AvoMap
- To stop misuse or abuse
5. How Long We Keep It
- Videos: Saved for 14 days, then automatically deleted. We’ll send two reminders before that happens.
- Account data: Kept while you’re active — and longer only if needed by law.
- Inactive users: Accounts may be deleted after long periods of inactivity.
6. Who We Share Data With
We don’t sell your data. Ever.
We only share info with a few trusted partners who help us run AvoMap — like hosting providers, payment processors, and analytics tools. They only use your data as needed and never for their own purposes.
If the law requires it, we may need to share data with authorities.
7. Transferring Data Internationally
Some of our providers are outside the EU. When that happens, we make sure your data is still protected — using EU-approved safeguards like Standard Contractual Clauses (SCCs).
Want more info? Just ask us.
8. Your Rights
As an EU resident, you have rights under GDPR. You can:
- Get a copy of your data
- Fix incorrect info
- Ask us to delete your data
- Limit how we use it
- Move it to another service
- Say no to certain types of use
- Withdraw consent at any time
Just email us at hello@avomap.com — we’ll reply within 30 days.
9. How We Keep Your Data Safe
We use modern security practices to protect your info — encryption, access controls, regular backups, and secure infrastructure.
No system is perfect, but we work hard to keep your data safe and sound.
10. Kids Under 16
AvoMap isn’t meant for kids under 16. If we learn someone under 16 is using the service without permission, we’ll delete their data right away.
11. Cookies
We use cookies to make AvoMap work better and to understand how it’s used. You can control which cookies we use through our cookie banner or your browser settings.
Check our Cookie Policy for the full scoop.
12. Changes to This Policy
If we make big changes, we’ll let you know via email or in-app. You can always find the latest version on our site.
13. Get in Touch
We’re always here to help or answer your privacy questions.
Email: hello@avomap.com